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About Us

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We enjoy and take pride in our work and will go that little bit further for all our clients and their pets.

  • Our policy is to treat every pet as our own pet and to treat every client as if they were a family member or close friend.

 

  • This means you and your pet will always be dealt with as the priority and with honesty and dedication.

 

  • We are true professionals, and will offer the best advice for your pet's care and it will always be in the best interests of your pet.

The surgery has an excellent reputation in the local community. It has grown from a single vet practice started in 1984 into a modern multi-vet practice with all the necessary equipment to offer 21st century treatment!

RCVS Accredited

All our nurses are qualified and experienced. Pet Care is also one of the few training practices for student veterinary nurses in the South East and assists students from various colleges.

 

This means we have to be up to date with current trends and are accredited by our professional body, The Royal College of Veterinary Surgeons.

 

All professional staff take part in continuing education yearly so they can offer our clients the best current advice and treatment.

Find out more here

Testimonials

Here's just some of the feedback we've received from our clients

"Dear Natasha & all the Staff, thank you so much for looking after Merlin so well. Thank you too for all your kindness on his last day. It really meant a lot."

Many thanks, Mary P & family*****

"Just to thank you all for looking after Flynn for the past 20 yrs."

Pat G*****

"To everyone at Petcare. I've been with you for probably 20 years, maybe more. I couldn't have wished for more caring loving people who have looked after my precious dogs ( all three of them) and have been more than just 'vets'. As you know these past seven months haven't been the happiest – You all have been so supportive and thoughtful. The words of comfort, the cards you send, the fact you ask how we all are makes you all very special people. Mr Castle has been the best, Janice such a warm friendly face, Nathalie so caring and understanding and all the others who I'm sorry I don't know everyone's name. Thank you all so very much. Thank you, thank you, thank you. No matter how many times – it won't say it strong enough. Thank you so much, you're the best 'Vets' there are."

Regards, Rosemary L. Sophie & Roxy*****

"To all the staff at Petcare, we just wanted to say a huge thank you for your kindness throughout the years and especially the day that we had to make such a hard decision. Your kindness and care made that day bearable."

Thank you, Claire, Laura and Alice W*****

"Thank you for being so caring when I had Becks put to sleep. Your kindness is appreciated."

Thank you, Lois D*****

"To Kevin and all at Petcare, Just a little note to say a big thank you for all that you and all your team did for Lucy over the past 15 years and especially over the past few months. I very much appreciate all the time and care that you gave her. As much as it's sad now that she has gone, I know she had a great life and have got plenty of happy memories to remind me of her."

Thanks again, Emma C*****

"To Mr Castle & Team, thank you for being you."

With appreciation, Jean & Alan W and Family*****

"Dear Mr Castle, Sharon & other staff, I wanted to thank you for all your efforts to save my old friend Smokey, and for the understanding & sensitivity you have shown during this awful time of having her put to sleep. I wish it could have been different, and am wracked with guilt, but I think it was the right thing to do at the end although I'll miss her forever. Thank you all so much for everything, and for being without doubt a vet practice with the most integrity, skill and compassion that any pet owner could wish for. P.S. You will be seeing me again as my Mum's cat will be coming here – but I promise not to be a crying mess by then!"

With much gratitude Alex M and Smokey (in spirit!)*****
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